Hotel White Lisboa

Very clean room, well appointed. There were snacks and a (glass!) bottle of water. The shower was great with abundant hot water and two large sprayers. Bed was comfy with lots of pillows. Love the clean style of the newly renovated room. It is right next to the Metro station, but to go downtown you do have to make a connection. And that is worth it.

The best part of the property was the location - right next to the train station with lots of food options and a couple of grocery stores about 5 mins away. However, the soundproofing is pretty bad - we could hear full conversations from the time anyone got out of the lift, all the way to their room (and sometimes inside). The worst part had to be the housekeeping. It was terribly inconsistent. One day we would find the water replaced, another day nothing. One day our towels would be replaced, another day left there. One day the cups would be washed, another day the cups would be taken away completely and not replaced. Additionally, housekeeping had a really bad habit of talking on their phones on speaker all through the morning while they were working on other rooms. We could hear everything (including whatever was coming out through the phone's speakers), which was not a pleasant experience. One day we actually opened the door to ask them to keep it down - needless to say it went ignored. When the service desk asked us if anything could be improved, we brought up the noise from housekeeping - their expression suggested that they've heard this multiple times. Overall, I can't recommend this hotel for their poor service levels.

If you are looking for a good affordable central hotel in Lisbon look no further! Located just by the Metro it is very central. You can take a direct metro from the airport. The hotel i small and cosy. It has a AC in the room and a small unheated pool on the roof which is nice for cooling down after a whole day stroll through the city. The breakfast is covering the basic, nothing less or more. The staff is very friendly and helpful. A little nice touch was when we checked out we got a small far well gift. It is also possible to book private transport to the airport for a small price.

Very clean room, well appointed. There were snacks and a (glass!) bottle of water. The shower was great with abundant hot water and two large sprayers. Bed was comfy with lots of pillows. Love the clean style of the newly renovated room. It is right next to the Metro station, but to go downtown you do have to make a connection. And that is worth it.

The best part of the property was the location - right next to the train station with lots of food options and a couple of grocery stores about 5 mins away. However, the soundproofing is pretty bad - we could hear full conversations from the time anyone got out of the lift, all the way to their room (and sometimes inside). The worst part had to be the housekeeping. It was terribly inconsistent. One day we would find the water replaced, another day nothing. One day our towels would be replaced, another day left there. One day the cups would be washed, another day the cups would be taken away completely and not replaced. Additionally, housekeeping had a really bad habit of talking on their phones on speaker all through the morning while they were working on other rooms. We could hear everything (including whatever was coming out through the phone's speakers), which was not a pleasant experience. One day we actually opened the door to ask them to keep it down - needless to say it went ignored. When the service desk asked us if anything could be improved, we brought up the noise from housekeeping - their expression suggested that they've heard this multiple times. Overall, I can't recommend this hotel for their poor service levels.